Transform Your Guest Experience
AI-driven automation for your customer service calls, web chats, SMS interactions, and customer relationship management
AI Resolved
60% of calls
Agent Required
40% of calls
Trusted by Car Washes Globally
Join these leading car wash businesses that have transformed their customer service with HelloWash
Intelligent Features That Transform Customer Support
HelloWash combines cutting-edge AI with human expertise to create the perfect customer service solution for your car wash.
Omnichannel AI Support
Our advanced AI system handles customer inquiries across phone calls, SMS, email, and webchat 24/7, delivering consistent support experiences across all channels.
Smart Ticket Management
Comprehensive ticketing system that tracks every customer interaction, creates detailed tickets with full context, and manages workflows for seamless team collaboration.
Unified Dashboard
Access real-time analytics, manage tickets, view customer profiles, and monitor all communication channels from a single powerful dashboard.
How HelloWash Saves You Time and Money
Reduce your team's workload by 40% while ensuring no customer inquiry goes unanswered across all channels. Stay focused on what matters most – delivering exceptional car wash service.
Enhanced Customer Satisfaction
Never miss a customer inquiry again. By providing 24/7 support across calls, SMS, email, and webchat, we ensure customers feel valued and supported whenever they reach out, leading to higher satisfaction and loyalty.
Customer satisfaction rate with HelloWash
Reduce Workload by 40%
Our AI-powered service decreases your team's overall workload by handling inquiries across all channels, allowing your existing team to focus on other essential tasks while preventing burnout.
Reduction in staff workload
Increase Revenue Retention
Missed inquiries often mean lost business. With our AI handling every customer interaction across all channels, every inquiry is handled promptly, keeping customers engaged and preventing potential revenue from slipping away.
Average revenue increase
Streamline Staffing Needs
With omnichannel AI handling customer communications, you can operate with a leaner team or reduce outsourcing costs, saving on payroll without sacrificing customer care quality.
Reduction in staffing costs
How HelloWash Works
Our intelligent AI system handles customer inquiries across all channels automatically, creating tickets only when necessary.
Customer Reaches Out
Our AI system instantly responds to customers across any channel—phone calls, SMS, email, or webchat—with natural, conversational interactions that feel human.
Intelligent Resolution
The AI identifies and resolves customer issues automatically across all channels, using its constantly-learning knowledge base to provide accurate, instant solutions.
Smart Ticket & Profile Management
Complex issues are escalated with detailed tickets including full conversation context and customer profile data, ensuring seamless handoff to your team.
Experience Our AI Assistant
See how our intelligent AI system handles real customer interactions across calls, SMS, email, and webchat with natural language understanding and problem-solving capabilities.
Thanks for calling our car wash. I am a smart assistant. How can I help?
Speak to representative!
I understand that you would like to speak to a representative. Maybe I can help?
Does your touch free car wash work?
I apologize but our touchless car wash is currently not operational. It will be available again starting February 12th. Is there anything else I can assist you with?
Oh Wow, you knew that? Nothing else, Thank you!
Of course, I understand and can help just like a human can. Have a great day.
Listen to this conversation
Our AI Approach
24/7 Omnichannel Support
Provides round-the-clock assistance across phone calls, SMS, email, and webchat to answer common queries, ensuring that customers can get help even outside of regular business hours.
Interacts Like A Human
Our AI allows customers to speak naturally, as they would to a human, and the AI can understand and respond appropriately without requiring specific keywords or phrases.
Task Completion
Our AI can take messages, send texts and emails, respond to webchat, set appointments, and much more, handling routine tasks across all channels without human intervention.
Easy Set-Up
Our set-up is easy and implementation is painless, with our team handling the configuration to match your specific car wash needs.
HelloWash Dashboard in Action
See how our intuitive dashboard helps you manage calls, track analytics, and handle customer inquiries with ease.
Ticket Management
Track and manage customer inquiries with our intuitive ticket system
What Our Customers Say
Car wash owners across the country are transforming their customer service with HelloWash.
"All of our calls are answered and customers are happy"
"HelloWash has been instrumental to our operations. We get a lot of calls and the majority went un-answered. Now all of our calls are answered and customers are happy."
Tom De-Paul
Captain Car Wash
"I didn't have to lift a Finger to get up and running."
"Working with Hello Wash has been easy. From the first day I didn't have to lift a finger to get their system up and running. Now I get automated emails when customers need me and I can get back to them at my own pace."
Jeff Bell
Quickie Car Wash
Simple, Transparent Pricing
Choose the plan that's right for your business. All plans include our core AI call handling features.
Frequently Asked Questions
Find answers to common questions about HelloWash's AI-powered call automation.
How accurate is the AI in understanding customer issues?
Our AI system has been trained on millions of customer service interactions specific to the car wash industry and achieves over 95% accuracy in understanding customer issues. It continuously improves through machine learning with each interaction.
How long does it take to set up HelloWash?
Most customers are up and running within 1-2 weeks. Our team handles the entire setup process, including training the AI on your specific products, services, and common customer inquiries to ensure optimal performance from day one.
What happens if the AI can't resolve an issue?
If the AI can't resolve an issue, it creates a detailed ticket with all the information collected from the customer. This ticket is then assigned to a human agent based on your custom routing rules, ensuring a smooth handoff with full context.